Let me first say that for year I have been hatching my own birds. This past winter, after some tricky hatched, I decided to try ordering from The Chick Hatchery. I live in a cold climate and it’s only February…that could’ve gone either way. Now the amazing end of the story…I received the healthiest, most beautiful birds…every single chick was well and vivacious. The heating pack lasted, the box was sturdy, and every fluffy ball of love is perfect. What an amazing experience. I’m so very thankful. I will continue to buy from The Chick Hatchery with confidence. Thank you!!!